when an agent creates an issue on behalf of a customer in the service desk front end, the ticket will be successfully created. But if the agent comments the issue, the customer (now set as reporter) will not be notification? Anyone have the same error or do we miss something in our configuration?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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