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Collecting customer satisfaction (CSAT) feedback on CLOUD

David Rodríguez Torrontegi January 25, 2018

Hi,

Is possible to activate the CSAT on cloud version of Jira Service Desk?

Regards

1 answer

1 accepted

2 votes
Answer accepted
Victor Florin Pana January 28, 2018

Hello, 

There is no restriction for using CSAT on the cloud version of JIRA SD.

https://confluence.atlassian.com/servicedeskcloud/collecting-customer-satisfaction-csat-feedback-790791332.html

Regards!

jaka February 12, 2020

Is there way around to send the CSAT after the assignee Close the ticket via Slack as direct message to the reporter?

Like Rodrigo Brito likes this

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