Change sort for Atlassian Service Desk Customer Portal Groups

We are deploying Service Desk as an internal help desk solution. We have several groups that will be using it and are creating groups in the customer portal for each group's issue types. Is there anyway to change the order of the groups so that we can force Technology to be first not last?

1 answer

This would be a very useful feature across a range of Service Desks we are using.  We have worked around it by adding numbers to the groupings, which is a less than satisfactory solution:

 

01 - Technology

02 - Authorisations

 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

35 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you