Change linked knowledge base to new Confluence space

We have set up a substantial knowledge base in Confluence and want to link it into existing Service Desk projects, replacing the current linked Confluence Space.  The Space value in the JSD Knowledge base page is not editable.

1 answer

0 votes
Fadoua Boualem Community Champion Dec 20, 2017

Hi Mark,

I am assuming that you have more than one knowledge base in your Confluence.

The only way to do it will be to go:

Project Settings -> Knowledge Base -> Don't link to Confluence Space.

Once no space appears on the page then go back and click "Link to Confluence Space" then link your JSD project to the KB you want.

It was the only way I could do it.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

1,121 views 32 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you