We have set up a substantial knowledge base in Confluence and want to link it into existing Service Desk projects, replacing the current linked Confluence Space. The Space value in the JSD Knowledge base page is not editable.
I am assuming that you have more than one knowledge base in your Confluence.
The only way to do it will be to go:
Project Settings -> Knowledge Base -> Don't link to Confluence Space.
Once no space appears on the page then go back and click "Link to Confluence Space" then link your JSD project to the KB you want.
It was the only way I could do it.
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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