The below screenshot is the field you'd want to use most likely. After selecting Multi-Level Cascading Select you'll give the new field a name and have the ability to add your first level options. After clicking create, find the field again and click the cog icon --> configure. You'll then be able to add additional cascading lists to your first level options.
If your questions is more about automation, such as reporter is Collin --> auto populate contact information please let me know as the native fields don't have this ability.
Thank you Collin and Jack.
So to be very precise, if I select Country - India in a drop drop 1, Drop down 2 should populate all states in India, and then if i select Karnataka in drop down 2, Drop down 3 should have all cities in Karnataka.
So basically nested parent and child relation will work ?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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