Cannot setup custom email address

I am trying to set up a custom email address using an account in office365. So I  use IMAP as protocol and port # 993. But I keep getting this error.

Jira_emailsetup.PNG

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Same problem here, both when selecting "Gmail" as provider or "Other".

Screen Shot 2018-01-18 at 12.46.44.pngScreen Shot 2018-01-18 at 12.46.31.png

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