I copied the LDAP configuration from another Jira installation that work's, but getting error: org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001E5, problem 2001 (NO_OBJECT), data 0, best match of: '' ]
It can connect to LDAP but when testing with a user it show this error
The error you're running into and that specific data code tells us the defined DN does not exist. I would go back and verify the settings.
Double check the Fully Qualified Domain Name on the LDAP side, including the prefixes (cn, ou, etc.), and ensure that it matches your directory configuration within JIRA.
I would open the directory settings and make sure all the settings match between the two instances and if they do use the Troubleshooting LDAP User Management knowledge base for further troubleshooting steps.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs