Can you edit the default reports in Jira Service Desk?

James Shortill July 30, 2017

Within the report tab i have options available:

Team and under that i have Workload, SLA goals & Satisfaction.

I want to know how to change the information behind these. I all the access except SYS Admin.

 

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Nic Brough -Adaptavist-
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July 31, 2017

The reports are coded to show what they say in the title.

You can change the information behind them, that's your project data (issues/requests), but if you mean you want to change the way the reports work, then you'll need to do some coding.

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gjbedi June 19, 2023

How can I edit the data?
I want to exclude some of the user and some particular status of the tickets.

 

Thanks in Advance.

Gaurav Bedi

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