Can you edit the default reports in Jira Service Desk?

Within the report tab i have options available:

Team and under that i have Workload, SLA goals & Satisfaction.

I want to know how to change the information behind these. I all the access except SYS Admin.


1 answer

1 accepted

0 vote

The reports are coded to show what they say in the title.

You can change the information behind them, that's your project data (issues/requests), but if you mean you want to change the way the reports work, then you'll need to do some coding.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,225 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you