I have selected and ordered a set of fields for each request type in a service desk portal related to a project individually. It seems like there should be a way to set a default set of fields, and their order for a service desk even if the fields in the request are optional. I used the required setting to bring in some fields, but I really just want to have a default set of fields for any request types that are added to the service desk. Is there any way to do this?
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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