Since service desk 3.0, when an agent comments on an issue it auto populates the comment field with:
Hi (Full name of reporter), – (Full name of agent)
Can this auto populate text be changed or removed?
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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