My question is simple. for raising a request we have customer portal option for all end users (i.e. They do not have to login to JIRA service desk) but currently we have mature custom made screen for ticket raising can we map the same with Customer portal which end user need to fill while raising ticket. If it is not feasible on Server version then can it be possible for Cloud version ??
Please do revert asap.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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