My question is simple. for raising a request we have customer portal option for all end users (i.e. They do not have to login to JIRA service desk) but currently we have mature custom made screen for ticket raising can we map the same with Customer portal which end user need to fill while raising ticket. If it is not feasible on Server version then can it be possible for Cloud version ??
Please do revert asap.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs