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My question is simple. for raising a request we have customer portal option for all end users (i.e. They do not have to login to JIRA service desk) but currently we have mature custom made screen for ticket raising can we map the same with Customer portal which end user need to fill while raising ticket. If it is not feasible on Server version then can it be possible for Cloud version ??
Please do revert asap.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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