Can we have consolidated view on all tickets for Aging at various Statues ?

Dear JIRA Team,


Can we have ability to view aging for all tickets at various Statues ?

Ex: How many hours/days ticket was with person A with Status InProgress/Open/WaitForCustomer etc.



Campus JIRA Implementation Team

1 answer

0 vote

That specific data is not always easy to see with Jira natively.  However there are a number of 3rd party plugins to Jira that can help with this kind of customized reporting.

I think that the eazyBI Reports and Charts for Jira is probably one of the more populate plugins for reporting in Jira.  However I would suspect that there are lots of other plugins for Jira and Service Desk could potentially generate this information for you.  I would recommend searching through for other possible alternatives if that one does not suit you.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,169 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot