We would like to plug another Search Engine (ElasticSearch) for example for JIRA Service DESK Knowledge base feature in the customer portal search box?
Is that possible? Any help?
This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker: https://jira.atlassian.com/browse/JSD-143
You can vote for the issue and add your own suggetions as comments.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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