Can we auto assign issues based on a schedule

[William Porcelli]

We have a daily support person, is there a way we can assign issues based on who is the daily support technician without having to update the automation rule on a daily basis.

[Alexey Matveev · Accepted solution]

You could develop a plugin. Or you can use such plugins as Power Scripts or ScriptRunner.

[William Porcelli]

Hi Alexey,

Will this work in a Jira Service Desk Cloud environment?

Thanks

[Alexey Matveev]

It is possible. Here is the link for ScriptRunner:

http://scriptrunner-docs.connect.adaptavist.com/jiracloud/scheduled-jobs.html