Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't find "More" selection on Service Desk Issue screen

I want to create a JIRA Task for one of the Service Desk issue - using Cloud. The Atlassian instructions say to select "More" and then "Create linked issue". This would be Great if I could find the MORE selection.

Any ideas?

Thanks, Kristine

1 answer

1 accepted

0 votes
Answer accepted
Radu Atlassian Team Aug 28, 2019

Screen Shot 2019-08-29 at 12.20.55 pm.pngHI @Kristine Johnson ,

Here are 2 screenshots depending on which view you have you will find it in ether place.

Screen Shot 2019-08-29 at 12.21.02 pm.pngdsadsa

Screen Shot 2019-08-29 at 12.20.38 pm.png

 

Let me know if this works for you.

 

Cheers,

Radu

I did put an answer in, but will do again.

Once you brought my attention to the "See the old view" at the top of the screen, the More (...) brought in the "Create Linked Issue" selection that I had been hunting for. Using it, I was able to create a JIRA Software Task from the SD Issue.

Thanks so much

Kristine

Like Radu likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

86 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you