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Hi guys,
We have Jira Software and Jira Service Desk. When a ticket is created in the Service Desk portal, I want to move/copy or add that ticket to Jira Software so a developer can start working on it.
I connected both apps with application links, the status is connected. But somehow I cannot move a ticket from Jira Service Desk to jira Software.
I also followed this tutorial https://confluence.atlassian.com/servicedeskserver031/linking-issues-802165194.html#Linkingissues-Createanewlinkedissuefromanexistingissueinaservicedeskorbusinessproject
But in this dialog window nothing from Jira Software is shown.
Please help me out!
Cheers,
Micha
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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