we can not change status and resolution on some service desk issues. after clicking the "resolve issue" button I'm getting endless hourglass...
There is no pattern on which issues it will work or not.
maybe its since upgrading jira from 7.2 to 7.3...
We experienced the same problem and it was related to a bug where a user that had been renamed could not perform the action. Fairly obscure. It's actually a bug in the plugin JIRA Toolkit. Not resolved yet.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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