we can not change status and resolution on some service desk issues. after clicking the "resolve issue" button I'm getting endless hourglass...
There is no pattern on which issues it will work or not.
maybe its since upgrading jira from 7.2 to 7.3...
We experienced the same problem and it was related to a bug where a user that had been renamed could not perform the action. Fairly obscure. It's actually a bug in the plugin JIRA Toolkit. Not resolved yet.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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