As the subject says, I need to be able to group service desk customers by company, is this possible? If it's not, is it possible to report on, for example, number of open cases per company rather than per user another way?
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...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
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