how can i setup Jira to accommodate below scenario?
Customer email in with request/issue to a dedicated email
JIRA service desk to create a ticket and to be able to manage communication with customer.
Emails can come form multiple sources and different email address, don't want to register them all and self register is not an option.
Jira will be used as the tool to manage the incident and communicate with customer progress and fix.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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