Can a JIRA Service Desk agent manage a ticket using email instead of logging into the portal? I want to set up the service but there is a very low volume of inquiries at the time. I would like that the agent is notified by email when a new ticket is created and that he can respond to that email to answer to the user.
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...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
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