I'm looking to use statuspage to provide notifications to multiple customer specific groups on the same cloud platform. Sometimes we have issues that affect only one or sometimes several of our customers. Can Statuspage deal with this type of scenario where you can segment your contacts into subsets and only notify a subset of contacts of an incident ? I dont want to have multiple identical dashboards and therefore accounts for each subset of clients . Is this possible in statuspage
At Statuspage we have a dedicated offering specifically for this scenario.
It's called Access Control and it's different from our public and private page plans. Access Control will allow you to setup authentication specific to the page. Only authorized users will be able to logon and review the statuses within that page. It will even allow you to customize what specific components are shown to specific user groups and so send notifications only to the affected customers/users.
Access Control can be purchased with a minimum of 10 groups at $30/ea per month (total $300/mo). For more information on the Access Control features, please review the following link: http://help.statuspage.io/knowledge_base/categories/access-control
Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...
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