The Confluence knowledge base must be private, not public access. Can we license our Service Desk 2 customers who do not have/need a JIRA license in order for them to see knowledge base articles?
Hi, as JIRA and Confluence have different user directories, you can add a user in Confluence that not necessarily has an account on JIRA. But obviously it will count in your Confluence license.
How is a Service Desk 2 user granted access to CQ? Is this documented somewhere?
This is the workflow I want:
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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