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Can Jira Service Desk import a csv feed of information

Jason Selby
Jason Selby August 15, 2019

I am trying to set up automation within Jira Service Desk by having a feed of information from my HR Department which is created and dumped into a CSV, is it possible to create requests/tickets from the CSV file?

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Michael Kuhl _Appfire_
Michael Kuhl _Appfire_
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August 15, 2019

Hi @Jason Selby - Jira Service Desk automation feature doesn't support this.  If you are wanting to fully automate this then consider using the Bob Swift Atlassian CLI.  Here's an article that shows you how. 

Of course you can manually import CSV in Jira with built-in functionality.  Here's the page for that.  

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