Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can Jira Service Desk import a csv feed of information Edited

I am trying to set up automation within Jira Service Desk by having a feed of information from my HR Department which is created and dumped into a CSV, is it possible to create requests/tickets from the CSV file?

1 answer

Hi @Jason Selby - Jira Service Desk automation feature doesn't support this.  If you are wanting to fully automate this then consider using the Bob Swift Atlassian CLI.  Here's an article that shows you how. 

Of course you can manually import CSV in Jira with built-in functionality.  Here's the page for that.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,258 views 14 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you