Jira Service Desk 3.9 was recently release, but I would like to know if it can ever run on a lower version that Jira Core 7.6. For instance, if I have Jira 7.5, can I then install JSD 3.9 or is it only available for Jira 7.6.
I am afraid not. The version compatibility of JSD 3.9.0 is only compatible with Jira Server 7.6.0. This matrix of compatible versions is listed on https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions
As such, in order to upgrade JSD, you would need to first upgrade Jira Core to 7.6.0 in order to install that specific version of JSD.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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