Jira Service Desk 3.9 was recently release, but I would like to know if it can ever run on a lower version that Jira Core 7.6. For instance, if I have Jira 7.5, can I then install JSD 3.9 or is it only available for Jira 7.6.
I am afraid not. The version compatibility of JSD 3.9.0 is only compatible with Jira Server 7.6.0. This matrix of compatible versions is listed on https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions
As such, in order to upgrade JSD, you would need to first upgrade Jira Core to 7.6.0 in order to install that specific version of JSD.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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