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Can JSD 3.9 run on a different version of Jira Core than 7.6?

Jira Service Desk 3.9 was recently release, but I would like to know if it can ever run on a lower version that Jira Core 7.6. For instance, if I have Jira 7.5, can I then install JSD 3.9 or is it only available for Jira 7.6. 

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Andy Heinzer Atlassian Team Nov 27, 2017

Hi Maria,

I am afraid not.  The version compatibility of JSD 3.9.0 is only compatible with Jira Server 7.6.0.   This matrix of compatible versions is listed on https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions

As such, in order to upgrade JSD, you would need to first upgrade Jira Core to 7.6.0 in order to install that specific version of JSD.

 

Regards,

Andy

Hi Andrew

Thanks for the reply, that matrix is exactly what I was hoping for. (And the fact that JSD 3.9 cannot run on a lower version that Jira 7.6 is also what I was hoping for.)

Thanks!

Best Regards, Maria Heij

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