Can JIRA Service Desk show the queue to Customers as well as to agents? Is it true that only agents can see the queues? Is there a way to show this to customers?
I know I could define queues, using JQL in the Queue page.
But I then can't see how to view the queues from JQL. I would want to display to a dashboard for anonymous users.
Can this be done?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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