Can JIRA Service Desk show the queue to Customers as well as to agents? Is it true that only agents can see the queues? Is there a way to show this to customers?
I know I could define queues, using JQL in the Queue page.
But I then can't see how to view the queues from JQL. I would want to display to a dashboard for anonymous users.
Can this be done?
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs