There is a knoweledge base article titled How to customize customer portal URL in JIRA Service Desk Server that may be of use.
One thing to note is that this solution applies to the Server version of JIRA Service Desk 3.0+ and will not work in older versions and is not available in JIRA Cloud.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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