Hello everyone and thanks for your time.
Is the following described Setup possible?
I have one Jira Software instance, lets call it my.jira01.com with Service Desk installed on top of this Jira Software. Is it possible to link the my.jira01.com instance to my other Jira instance my.jira02.com? The goal would be to be able to create and link "Change" and "Incident" Tickets in the Jira Service Desk instance my.jira01.com that link to Issues in my.jira02.com.
Thank you very much!
@Manuel Kolland Please refer the below links for more information on how to link two JIRA instances to create such issue links:
Hope it helps !
I'm part of Deviniti team.
Yes, that is definitely possible using synchronization App like IssueSYNC. We are developers of this solution and what I can say in your case it should fit to integrate Jira Software with Service Desk (both cloud and server/dc are supported).
You can exchange data, tickets, comments, execute workflow transitions. Basically, you can make two teams to communicate without need to login to another Jira instance.
If you have questions, please contact us.
Hello @Manuel Kolland ,
This is Riddhi from team Exalate.
I would like to let you know that Exalate is a synchronization tool. It will not help you link but could help you sync the issues.
It allows to sync information bi- and uni-directionally between multiple Jira instances. Or separate projects in your local Jira.
It's mega flexible, you can sync all types of information, including comments, attachments and custom fields. You can control what to sync and what not, and much more ....
I hope this answer helps.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events