Can I disable the Help Center?

We do not want customers who are using one portal to see that we have others. This seems to be what happens when you go here....

 

https://confluence.atlassian.com/display/SERVICEDESKCLOUD/Configuring+the+customer+portal?preview=/732528918/747602709/helpcenternewbranding870.png

Is there a way around this?

3 answers

Within your service desk, navigate to "People" --> "Customers" and click on the padlock icon from the upper right corner. If you choose "Only people on my customer list can access my Customer Portal" it will do exactly what you asked for.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

376 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot