I have multiple external customers and an internal organisation that I would like to serve from a single instance of JIRA Service Desk 4.2. The ideal scenario for me is:
Customer X, Y Z and the internal organisation have different Customer Portals and we manage them through a single Service Desk project. Is this possible.
Using any add-on you should be aware that add-on's compability can blocked any upgrade. But I feel that you know this.
But using Deviniti add-ons chance for that is very low. In my career I had some add-ons from Deviniti and never had problems that any something block my upgrade.
Also support is very good so every problems/questions are quickly resolved/answered.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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