I have a few queues set up for my service desk tickets. I would like to send out an email to a mailing list when a bug enters a queue is that possible out of the box? If not is there an add on or some code I can add to do this?
Seems like we have an open improvement request on this in JSD-87. Is it similar to what you are requesting? As a current workaround, you may see the following for an example JQL to be used in filter subscribtion referring to https://confluence.atlassian.com/display/SDKB/How+to+configure+notifications+for+breached+SLAs
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot