I have a question about configuring ticket automation for Service Desk. Can it have a calendar to count only the days I find useful in Jira Software?
You can set a calendar base on business days. Then you can tie a SLA to that calendar. Then you can create automation based on the SLA.
Documentation starts here:
Hope that helps
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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