When customer view their requests through the portal there is no 'creation date' or 'last updated' columns which would be useful for them to see. They have to click into the individual request in order to see this.
Can I add this option anywhere?
Thanks for any help!
This is not possible without an addon. We have created the addon - Advanced Portal Reports - which allows your customers to see a table with many more columns, sort columns, rearrange them, export to CSV, etc.
Hope that helps.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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