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Can I change the grid in the Request view for my customers?

When customer view their requests through the portal there is no 'creation date' or 'last updated' columns which would be useful for them to see. They have to click into the individual request in order to see this.

 

JIRArequests.png

 

Can I add this option anywhere?

Thanks for any help!

1 answer

1 accepted

Hello,

This is not possible without an addon. We have created the addon - Advanced Portal Reports - which allows your customers to see a table with many more columns, sort columns, rearrange them, export to CSV, etc.

Hope that helps.

Best regards,

Boyan

Hi!

Thanks for the suggestion, I'll pass it onto my Admin and see what they say :)

Best,

Scott

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