I want to build out calendars base on groups of a single project. I have two groups a Server team group and a Help Desk team group. I want to show the issue type that each group team is getting.
When I use the JQL to build this out I get an error that the issue type doesn't exist.
I am using this JQL
project = "Help Desk" AND status = open issuetype = "Systems Change"
It won't let me use Systems Change as and ISSUETYPE even tho it is one of our issue.
Just off the top of my head are you using a Classic Service Desk with requestt ypes?
Because if you are you need to look for request type rather than issue type.
Here is an example query from a default service desk
issuetype="Service Request" and "Request Type" = "Desktop/Laptop support (CAT)"
Let me know how that works out for you.
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