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Can I automate the generation of a doc, or PDF, of issue details using a workflow post function?

We are using Jira Service Desk Cloud.

For specific workflows, I want to have a file generated which captures the details of the issue. This document, or PDF, would be generated either when the issue is approved or when the issue is resolved. Ideally, the file would be stored in a Google Team Drive.

Any ideas of how to accomplish this, with or without using an add-on, are greatly appreciated.

Thank you.

2 answers

1 vote

You can use Better PDF Exporter to export custom PDF files from Jira issues.

It is available for Jira Cloud, including Jira Core, Jira Software and also Jira Service Desk.

Hi Lynn, Using post function groovy script you should be able to generate it.

Thank you for the response.

I will let you know if this accomplishes the goal.

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