It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I add more information to an organization

I want to add a organization number to each organization. This to link the Jira service desk with the financial system Exact.

1 answer

0 votes
Andy_Heinzer Atlassian Team Feb 07, 2018

Hi Milad,

I am afraid this is not something that Service Desk is setup to be able to handle by itself.  There is an existing feature request to be able to store more information on customer accounts to be able to see such things as in https://jira.atlassian.com/browse/JSDSERVER-1239

I was looking at https://marketplace.atlassian.com to see if I could find a plugin for Service Desk that might be able to help provide more information in regards to this request, but I did not find a simple way to do this.  There might exist a plugin that can easily do this, but my search was inconclusive if such a plugin exists at this time.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Desk

How has Jira Service Desk increased productivity in your org?

Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...

184 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you