I would like to be able to have this filter work as a service desk queue
project in (Project1, Project2, Project3) and assignee in (person1, person2)
all I get back in this case are those issues that belong to the service desk project.
It's unfortunately not possible to do it, as you confirmed in your tests.
In the "issues to show" panel of your queue you won't find the Project field to query for, although if you type in "project = P1" it'll be considered correct.
JIRA Service Desk is currently designed to have queues with issues from its own Service Desk.
Andre D. Borzzatto | Cloud Support
@Sebastian Pedraza, I don't have a current example as folks were not using it so I removed the stale board. With that said it looks like any Kanban board and you can configure as you want. For me I had one that looked something like below...
Kanban board filter = project in (proj1, proj2, proj3)
Columns: (depends on your statuses)
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