Our support team handles over 300 partners support requests. There are some partners that would like to provide their own support. In the past, we've used Zendesk and was able to create an automation/trigger to forward those partner's customer questions to their own support email address. Is this possible through JIRA Service Desk or something similar?
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
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