We use a built-in JSD function to analyse our SLA. We have noticed that when we click on the value - (0), it brings up all of our backlog ticket that are breached but still open.
Since we have filtered on past 7 days, it should only show the tickets that have breached/succeeded within the last 7 days. However, this does not seem to be happening and does not give us an accurate representation of our SLAs. Is this a system bug?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs