Built in function for SLA in JSD not working



We use a built-in JSD function to analyse our SLA. We have noticed that when we click on the value - (0), it brings up all of our backlog ticket that are breached but still open. 

Since we have filtered on past 7 days, it should only show the tickets that have breached/succeeded within the last 7 days. However, this does not seem to be happening and does not give us an accurate representation of our SLAs. Is this a system bug?




1 answer

0 vote
Jack Brickey Community Champion Aug 24, 2017

Can you elaborate on where this (0) value is that you are clicking on? Screenshot would help.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

67 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot