Has anyone please tried the code example provided in this link: https://scriptrunner.adaptavist.com/latest/jira/behaviours-servicedesk.html ?
We aren't able to have it work. We have followed all the steps but neither label or description are updated.
Using behaviours in Service desk is available only since version 5.4.0 or something of the Script Runner and version of service desk must be newer than 3.5.2
"Note: Service Desk is only supported from version 3.5.2 onwards."
I saw it, when I tried to use it myself
We also have service desk that is too old for using behaviours with it.
There is a screen, where I have taken info about required version of service desk
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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