I am using an automation rule, which adds a label to an issue, when a comment is made by a customer. However this rule is also being activated when I make a comment to an issue in the service desk.
Does someone know, how I can make a rule that is only activated when a customer makes a comment in the service desk portal? Or maybe how I can exclude myself from the rule.
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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