I am using an automation rule, which adds a label to an issue, when a comment is made by a customer. However this rule is also being activated when I make a comment to an issue in the service desk.
Does someone know, how I can make a rule that is only activated when a customer makes a comment in the service desk portal? Or maybe how I can exclude myself from the rule.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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