Automation auto comment treating comment as is from customer which starts our "Respond to Customer" SLA.
Need the automation user to be treated as a Service Desk Tech.
Tried blocking SLA, Adding as Admin and adding to our team AD group.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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