Automation Rule Help

I am trying to set up automation based on reporter domain. I have set it up as follows



Issue is created


Issue matches Reporter Domain = ""


Change Client Location "Australia"


When I check the logs is says not executed?


Additional Info:


Reporter Domain is a custom field that pulls the domain from the sender and client location is custom field containing UK and Australia as the options

1 answer

0 vote
Susan Hauth Community Champion Oct 25, 2017

Hi Olly,

what does the "Show Details" display? 



Screen Shot 2017-10-25 at 14.37.34.pngThis is a screenshot of "show Details"

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