Automation Rule Help

I am trying to set up automation based on reporter domain. I have set it up as follows

 

WHEN

Issue is created

IF 

Issue matches Reporter Domain = "com.au"

THEN

Change Client Location "Australia"

 

When I check the logs is says not executed?

 

Additional Info:

 

Reporter Domain is a custom field that pulls the domain from the sender and client location is custom field containing UK and Australia as the options

1 answer

0 votes
Susan Hauth Community Champion Oct 25, 2017

Hi Olly,

what does the "Show Details" display? 

Cheers,

Susan

Screen Shot 2017-10-25 at 14.37.34.pngThis is a screenshot of "show Details"

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