Sure, i.e this is my rule. After brake some SLA in status Time Waiting for Customer automatically Resolve the issue.
Every day runs and everythings looks good on logs, but yesterday without any change doesn't runs like always:
That's why i've to solve the issues manually because the SLA have been braked and the automation doesn't solve the issues.
Hello Community 👋, I'm a product manager on JSD. If you're responsible for onboarding employees, I'd like to speak to you to learn about the range of tasks that are involved in setting up...
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