I have more than 400 customers on my Jira Service Desk. Sometime, I use Send Mail function to send an emailing.
Of course, I can't send 400 mails in one shot: JSD crash, and even if not, I think that my mail server crash also.
So I have created several groupes: emailing01 to emailing20 with 20 customers in each group, so I'am able to send e mail group by group.
However each time I invite a new customer, I have to add it manually to one of this emailing group. Of course I always forget to do that then few month later I have to check (manually, i don't see other solution) to browse my user to see which one are note in a emailing group...
So, is there a way to create a group (for example "CurrentEmailing") in which all my new users will be? With that I will be sure that all my users are in a group emailing then I will juste have to check the number of customers in this group: if they are more than 20, I create a new group.
If not, have you another idea to manage mass mail?
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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