Automatically add new customer to a group

Hi!

I have more than 400 customers on my Jira Service Desk. Sometime, I use Send Mail function to send an emailing.

Of course, I can't send 400 mails in one shot: JSD crash, and even if not, I think that my mail server crash also.

So I have created several groupes: emailing01 to emailing20 with 20 customers in each group, so I'am able to send e mail group by group.

However each time I invite a new customer, I have to add it manually to one of this emailing group. Of course I always forget to do that then few month later I have to check (manually, i don't see other solution) to browse my user to see which one are note in a emailing group...

So, is there a way to create a group (for example "CurrentEmailing") in which all my new users will be? With that I will be sure that all my users are in a group emailing then I will juste have to check the number of customers in this group: if they are more than 20, I create a new group.

If not, have you another idea to manage mass mail?

Thanks.

1 answer

I am slightly confuse, if this question related to adding new user to group automatically or sending the mass email?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

655 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot