I have more than 400 customers on my Jira Service Desk. Sometime, I use Send Mail function to send an emailing.
Of course, I can't send 400 mails in one shot: JSD crash, and even if not, I think that my mail server crash also.
So I have created several groupes: emailing01 to emailing20 with 20 customers in each group, so I'am able to send e mail group by group.
However each time I invite a new customer, I have to add it manually to one of this emailing group. Of course I always forget to do that then few month later I have to check (manually, i don't see other solution) to browse my user to see which one are note in a emailing group...
So, is there a way to create a group (for example "CurrentEmailing") in which all my new users will be? With that I will be sure that all my users are in a group emailing then I will juste have to check the number of customers in this group: if they are more than 20, I create a new group.
If not, have you another idea to manage mass mail?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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