I am looking into how I can automatically create linked issues in basic service desk, but am having some trouble.
In the article I am going to post below, I read that I can use the automation custom rules to have linked issues automatically created, but I am failing to find that option.
In this blog post, it shows the admin selecting "Create Issue" under the "THEN" section. I am not at all able to find that setting.
I am operating service desk on a local server, and am at version 3.11.0. Maybe the blog post was just a really well written joke, but I surely hope not!
Thanks for any help!
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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