soon, we will implement a self service portal via JIRA SD for vacation requests and other things including a supervisor approval. As a admin, I like to implement a email reminder for pending approvals which should be sent via JIRA SD notification to the approver if a request is still open after 3 days. I had the idea to define a Automation rule with the following configuration:
Unfortunately, it does not work. Do you have any idea, why not? Or do you even have a better idea for implementation?
Thank you very much!
thank you for your reply.
The log only says that the rule was "NOT EXECUTED" for the last requests. Unfortunately, it does not serve more information.
I will try to change the condition from "More than 3 days" to "In range of 3 days". Maybe, this works.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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