I am curious if I can script ticket creation based on a CSV file contents. For example, name and email address in a CSV file, description text in a standardized template. I want to create several tickets of similar content (except for the name/email, which is unique) and I want to avoid doing it manually.
Hi Jay, sure you can.
The easiest way to do it is to implement groovy script and use ScriptRunner for Jira plugin. You can also read a file stored on file system (https://community.atlassian.com/t5/Adaptavist-questions/Where-do-I-drop-the-CSV-file-so-my-ScriptRunner-script-can-see/qaq-p/708356)
For issue's creation operation check this documentation https://developer.atlassian.com/server/jira/platform/performing-issue-operations/ , there is a chapted called "Creating a new Issue"
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