It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automated mass ticket creation

I am curious if I can script ticket creation based on a CSV file contents.  For example, name and email address in a CSV file, description text in a standardized template.  I want to create several tickets of similar content (except for the name/email, which is unique) and I want to avoid doing it manually.

 

Any advice?

1 answer

Hi Jay, sure you can.

The easiest way to do it is to implement groovy script and use ScriptRunner for Jira plugin. You can also read a file stored on file system (https://community.atlassian.com/t5/Adaptavist-questions/Where-do-I-drop-the-CSV-file-so-my-ScriptRunner-script-can-see/qaq-p/708356)

For issue's creation operation check this documentation https://developer.atlassian.com/server/jira/platform/performing-issue-operations/ , there is a chapted called "Creating a new Issue"

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

298 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you