Is it possible to automate announcement in the customer portal when some event occurs ?
Say a customer report that the server is down, I want to make a announcement in the portal that says "Server xyz is down" so we dont get 100 issues with the same type.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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