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Auto Clone Issue on Transition From Jira Service Desk project to another on Jira Cloud Edited

Hi Guys,

 

I do not know if it is possible or not, I would like to Auto clone issue on transition from one project another project in Jira Service Desk Cloud.

 

Thank you.

3 answers

You can auto clone and move an issue on transition with our cloud app Deep Clone for Jira.

After you've installed our app you can add a post-function that triggers a clone when transitioning an issue. You have different possibilities to configure your clone - e.g. to move it to another Jira project.

Don't hesitate to get in touch with our support if you have questions or feedback.

Post-Function-1024x356.png

Hi @mmittapalli_enasco_com 

 

Would you like to clone the issues, or also keep both of them in sync such that comments, statuses, links, ... are kept up to date on both sides?

 

 

If it is the latter - welcome to have a look at Exalate - an issue synchronization solution.
With a trigger, you define a simple rule which automatically copies a ticket to whatever project and keeps these issues in sync.

 

Francis

 

PS. As you might guess - I'm with the Exalate team

0 votes
Jack Community Leader Aug 05, 2019

Not directly. You can accomplish in two steps: clone and then Move to another project. 

Thank you Jack but i am looking for automation here.

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